For Nigerians to stop unsolicited messages from network and Value Added Services (VAS) providers, the Nigerian Communications Commission (NCC) has issued a shortcode.
In order for Nigerians to promptly halt unwanted texts, NCC issued the number 2442.
Ogbonnaya Ugama, the NCC’s Enugu Zonal Controller, made the call on Monday while speaking with the News Agency of Nigeria in Enugu.
Mr Ugama observed that the VAS providers and network frequently forced their consumers to receive unwanted messages and marketing calls that they had not requested.
He referred to the NCC’s offering of the shortcode as “protection of the right of the consumers” to freely select the services they want.
“To stop unsolicited messages, use our do not disturb code of 2442 by typing ‘STOP’ and sending to 2442, to stop all unsolicited messages, or send ‘HELP’ to same code and follow the prompts to choose the options of the types of messages you want to receive.
“You can also send ‘STATUS’ to 2442 to see if your choices have been implemented,” Mr Ugama advised.
The zonal controller also asked Nigerians to call the commission’s toll-free number 112 in case of an emergency.
He claimed that the toll-free number was simple to memorize and could be used to call any first responders.
“You can use the number to call Police, Road Safety, Fire Service, Ambulance and Health authorities,” he said.
However, Mr Ugama underlined the commission’s commitment to upholding the legal rights of the nation’s telecom users.
He declared that the NCC would fulfil its regulatory obligations to safeguard the interests of the general public and telecom consumers.
With SIM Card Porting, users might easily switch from one network to another while keeping their current phone number, according to the zonal controller.
He stressed that some consumers find it challenging to migrate from one network provider to another since they are concerned about losing their contacts or phone number.
“With the ability to port, their number contacts are secured,” he added.
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